Aquasub: Review and complete test of the diving shop (2026).

Located in Ahuy, near the city of Dijon, the Aquasub store has carved out a place in the hearts of enthusiasts from Burgundy and beyond. Founded in 2016, this modest establishment offers a physical store complemented by an online sales platform. We will now examine the relevance of its remote services.

This test is based on our data collected on August 6, 2026. We have not placed any direct orders with this vendor, and our ranking remains completely neutral without any active affiliate links.

To measure the pricing strategy of the store, we check the actual prices of a standard basket containing five items. This reference basket includes: adjustable Mares Avanti Quattro+ fins in size R, a Scubapro Zoom Evo mask, a Mares Puck 4 computer, a 5mm Scubapro Sport men's wetsuit, and a complete Cressi AC2 Compact DIN regulator.

The shop offers a selection of 15 to 20 leading brands in diving, freediving, and technical literature. The range of underwater photography equipment is limited, and the shop does not have an advanced technical section for tec divers.

The store does not claim to compete with the giant catalogs offering 30,000 items. This limited selection is characteristic of a local business that carefully chooses the products it offers to its customers.

The online catalog does not allow us to calculate the total price of our test order. The Cressi regulator and the Scubapro Sport 5mm wetsuit are not available for sale on the website.

Here are the prices collected for the three comparable products:

Out of the three comparable products, the difference from the median price in our comparison is only 0.3 percent. Therefore, the base prices are perfectly aligned with direct competitors.

The free shipping thresholds are not documented on the website's information pages. The buyer must simulate their shopping cart to find out the shipping costs, which complicates quick purchases.

Shipments are processed within a 2-3 day timeframe in France. The return policy adheres to the 14-day regulation, with return shipping costs borne by the customer.

The customer service department is reachable by phone and email. The store provides maintenance for regulators and battery replacements for your dive computers.

The feedback from divers in the Burgundy region highlights the owner's personal advice, as he is an active diving instructor. Several customers mention his selfless advice, focused on their actual needs rather than financial gain. Generous after-sales service interventions beyond the manufacturer's warranty have been reported.

The online store is a weak point for Aquasub. The website does not have a search bar, forcing users to manually browse through all the categories to find an accessory.

Furthermore, some listings display images of products that are not actually available for online purchase. These usability shortcomings explain the moderate score given to this criterion.

On Google, the store displays an exceptional rating of 4.9 out of 5 based on approximately 151 reviews as of August 6, 2026. The brand does not have an active Trustpilot profile.

It is important not to confuse Aquasub with Acquasub, which is a large company located in Genoa, Italy, and has more than two thousand reviews. The Burgundy-based store offers clear guarantees of reliability for French-speaking buyers.

The selection criteria used by our comparator are designed to evaluate online retailers. The criteria place significant weight on the breadth of the product catalog and the user-friendliness of the website, especially for customers located far from the physical store.

A great brick-and-mortar store in Burgundy might receive a modest online rating without this reflecting on its professionalism. Our scoring system measures mail-order sales, not the warmth of customer service.

Before ordering from an unfamiliar online retailer, we recommend taking a few basic precautions: - Check for the presence of complete legal information and a valid SIRET number at the bottom of the page. - Test the contact channel by asking a simple technical question before making a purchase. - Make sure that the company is not confused with a foreign counterpart with different ratings.

The table below summarizes the strengths and limitations of Aquasub:

Aquasub ranks in sixth place in our comparison. It is a recommended retailer for divers who are looking for advice from a passionate professional rather than a large, automated e-commerce platform.

To improve your skills and master underwater photography, discover our AquaExposure training.

Consult our online diving shop comparison tool to evaluate other vendors. Remember to check the list of product recalls before any dive, and read our review of La Palanquee to compare equipment availability. Our [diving budget calculator] tool is also available to you.

Data recorded on August 6, 2026.